2013年4月19日星期五

Pavement and after-sales flooring industry development bottleneck

"Three products, seven Install floor nature of the industry. If you can not provide professional sound pavement as well as after-sales service, which will become the bottleneck of the development of the flooring industry.Cultured Stone Veneer It affects not only the single corporate brand image, the entire industry will therefore be criticized by consumers.

For most consumers, the quality of the floor the hassle of not only the cost of communication, and even reach a consensus timely repair, also need to shift boxes Norwegian cabinet had trouble. Flooring for home, his significance may be more than furniture cabinet products, and those of us engaged in the flooring industry, few are aware of this? Actual value and price do what grade and status. ?
According to the China Consumers' Association and the relevant agency data show that 80% of the complaints flooring products derived from the pavement problems. Why result in such a situation? Following three reasons: First, some manufacturers can not pay enough attention to the pavement after-sales service, which is the question of perception; Second, pay attention to, but the pavement team management professional training, low wages and recruitment difficulties, staff instability, which is the ability to problem; imperfect enterprise channels, remote areas can only be temporary employment "guerrilla" to serve, "guerrilla" professional and dedicated sense of responsibility is not guaranteed. In the first-tier cities, many companies pavement service is also often rely on "guerrilla". "Guerrilla" Today pavement tomorrow to the pavement, quality can not be guaranteed.
Ranging from tens of dollars per square meter of floor coverings, wood floor coverings prices slightly higher, a rough calculation is several billion market. Plus accessories sales and maintenance services sectors, the market will be even greater. It can even fission from the flooring industry, an emerging industry. Is there a possibility - domestic rise of third-party the pavement service organizations to accept this mission?
Third-party services are actually not a new thing, has long been prevalent in the IT industry. With the constant improvement of China's market economy and step-by-step breakdown of the industry, third-party services is booming. Third-party service provided by an independent professional service providers, the role of the third party to provide customers with a range of professional services process, the process defined in the form of a contract to supply and demand between the two duties.
Third-party service was first used in the logistics and transportation sector, a third-party logistics, first imitate the use of the property management industry, IT industry, after being accepted by all walks of life. Third-party property management as a new industry in the property management, relying on professional management, appeared to be the owners of all ages, has become the development direction of future property management. The emergence of third-party IT consulting, third-party IT supervision, third-party IT audit and third-party IT operations and other third-party IT outsourcing services, is to expand the space for development of the IT industry.
More third-party service format in the emerging industry value chain is constantly broken down and the process of expansion, such as accounting outsourcing, customer service outsourcing, human resource management outsourcing, market research outsourcing, data management outsourcing, software outsourcing, etc. any business outside its core business services can be provided by a third party professional services. The prospect of unlimited third-party service.
Third party service providers to contract as a carrier to provide customers with professional services, and value-added customer value independent of the identity of the upstream and downstream industries. Therefore, third-party services with the professionalism and independence of contract and value-added.
The emergence and development of third-party services is of great significance for the business community and the whole economic and social. In terms of the business community, saving the cost of services, improve service quality, provide new business models as well as in the service sector enterprises, to attract more enterprises engaged in intermediary services industry to promote the development of tertiary industry. More important for the economic and social, third-party services is the result of the industry value chain constant breakdown and the deepening of the market economy system development. The rapid development of the third-party service, means that the market economy system tends to improve and optimize the market structure made significant progress.
For the flooring industry, significant third-party paving services. First, it relieves the burden on businesses allowed to focus on brand building. Standing in the industry-wide perspective, each enterprise to set up a professional paving team unrealistic, paver too little to live or live instability, but also redundant construction and waste of resources; Second, it can help to solve the floor sales network online and offline difficult coordination problem. No pavement bond, the floor network sales will "fly"; Third, it will change the flooring industry morphology. Floor, semi-finished products, the pavement service independent of the production and sale of the floor, that floor can complete the standardized form of product across the floor like a mobile computer online sales, consumer choice on the floor when a lot less concerns. 
Cultured Stone Veneer The floor concept changed, and the promotion of the ideas and practices of the manufacturers will therefore change, which will extend the scope of the market capacity of the floor.

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